Tag: professional

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Midweek Musings – Multi-Tools

It was many (many) years ago that I purchased a Leatherman Wave multi-tool after my buddy had spent months raving about his. So many years and lives later I must say, I feel naked without it on my belt.

I hesitate to even wager a guess at how many times in a given day I find myself reaching for it.

I do just about everything with it. I’ve repaired guitars, worked on computers, and opened more boxes and assembled more toys than I could ever count.

I’ve used it as a hammer, a door stop, a means of steadying a stubborn nail in a cramped space as I feebly try to hammer it into place. I’ve removed splinters and trimmed branches. I’ve sliced, diced, filed, shaved, and sawed just about anything you can do that to and probably things you shouldn’t.

I could probably perform minor to moderate surgery with nothing but my trusty Leatherman and a copy of Gray’s Anatomy.

Which brings me to my musing for today: Are you a multi-tool?

It’s something to strive towards.

Some may frame this concept as the old cliché that says “jack of all trades but master of none” but I don’t particularly care for that description. It suggests that by its very definition a “jack of all trades” is not or cannot be a master in and themselves.

I believe flexibility, fluidity, and adaptability to be among the most valuable character traits we can have in life, professionally or personally.

Just a cursory review of the most successful people in the world will show that very few of them are “just a hammer” or “just a flat-head screwdriver.” Those that may have been typically have clear enough vision to surround themselves with a bevy of multi-tools.

Organizations, both large and small, in every industry have armies of employees with titles like “Manager – Special Projects and Design” or “Project Specialist.” As a matter of fact, mine is “Communications and Projects Specialists.”

These titles beg the question: “So what does someone with such a title actually do?”

Well…pretty much anything.

In my case I prepare a great deal of internal and external communications collateral. It could be security white sheets, new business development proposals, internal training and education guides, data documents for clients or just a sign telling everyone when the next pot luck will be.

I also manage extensive and complex international travel logistics involving flights, planning executive-level meetings, conferences, and events around the world. I help our team by ensuring their travel visas and passports are in order and that everything has been handled to ensure they are able to get to and from anywhere in the world in order to serve our clients.

I do graphic design, new employee on-boarding, negotiate vendor contracts. Ask me in an hour and I’ll have three more, seemingly complexly unrelated tasks to knock out.

One of my most recent projects has been to create a step-by-step, easy-to-understand, all-encompassing guidebook for how our new expense management software solution works because of course the materials provided were anything but.

My company relies on me to fill gaps no matter where they may open. I’m the Leatherman multi-tool on my company’s belt.

Multi-tools are, by design, masters of being able to do anything and everything whenever the moment calls for it to do be done.

Job seekers will immediately distinguish themselves from other applicants by demonstrating their ability to be entrusted with critical but diverse challenges while delivering superlative results.

An existing employee will make themselves essential an invaluable within their organization by showing a willingness to take on any new challenge no matter how foreign or “outside of their job description.”

Small businesses become successful larger businesses when they are led by someone willing to push themselves beyond the core activity that drove them to start the company in the first place.

So again I’ll ask: are you a multi-tool?

We should all be!

That’s it for today!

Be Well and Kind,

Jason

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Midweek Musings

Perhaps this will become a regular feature here but I’ll definitely be posting this type of format on a regular basis moving forward where I discuss topics that have come up over the last few days or weeks that I think merit discussion. So…here we go.

Graduation Day…

Graduation season is upon us. #SNHU2018 has been trending my twitter feed and it reminded me of last year when I graduated from Southern New Hampshire University with my MBA. My experience as a student was tremendous, my visit to campus for commencement was revelatory, and this last year as a member of the alumni community has been truly enriching. I continue to feel that SNHU should be looked to as a template for centers of education ranging from high school through to colleges, trade schools, and universities.

 

One of the true pleasures of being an alum of a university so focused on outreach and engagement is that I’ve had the pleasure of interacting with current and prospective students as they decide whether or not to attend, what degree they may pursue or what life may look like after graduation. That the university goes to such great lengths to connect students is emblematic of their entire philosophy.

One of my recent conversations with a student led to perhaps the most enduring question concerning employment opportunities and job applications:

What’s more important: Education or experience?

I won’t try to dig too deep into this rabbit hole given today’s format but I’ll give a short answer and an anecdote.

Answer: It depends. (I know, I took the cheap way out. haha)

Here’s the anecdote:

I worked with an incredibly talented leader who had been charged with righting the proverbial ship for a national retailer. The first thing he did when given the rather robust stack of applications for sales positions was look for those that listed non-sales experience or were students.

He was attracted to applicants studying communications or philosophy. He wanted to talk to waiters and waitresses. His philosophy was that it would be easier to teach someone how to sell than it would be to “unteach” them.

Experience can sometimes be a hindrance. It can bring bad habits or preconceptions about strategies and culture that may not apply in a given work environment.

Within one year our location led the entire region in gross sales, gross profits, and number of unique transactions….with a sales team comprised almost entirely of people lacking any sales experience. Not too shabby. 🙂

I’ve found similar opinions regarding education.

Over the years I’ve spoken with many managers and human resource leaders who agree that diplomas do not necessarily equate to subject mastery. They place little-to-no emphasis on whether the applicant’s degree is directly related to the position…or if they even have a degree.

These employers look for skills that transfer from one industry to another or for soft skills developed through a candidate’s background. A history or philosophy graduate may be the perfect fit in a change management consultancy despite a lack of “business” experience, academic or otherwise. Their personality and skills honed during their academic career may provide them with a sense of context and strategic fluidity that are essential with helping organizations implement new strategies and navigate complex communications projects.

This will make a great topic for a longer piece. It’s a fascinating concept and one that is dynamic in nature, has different answers depending on the industry and position, as well as the culture of a given organization.

So what would you say you do here?

It comes up all the time doesn’t it? Maybe it’s time to introduce yourself to a new employee. Maybe you’re at yet another party or at your child’s school function.

What do you say?

Do you know what you do? Can you describe it in a sentence or two?

It seems so simple and for some maybe it is.

What do you do? I’m a doctor. I diagnose and treat pulmonary disease.

What do you do? I’m a communications manager for a Montessori school where I write newsletters and announcements for parents and the community.

For others, myself included, the answer can be a tad more…nuanced shall we say.

I joke to some that I’m my organization’s multi-tool.

I don’t like the “jack of all trades” moniker because it begs the coda, “master of none”. If I’m a master of something it’s at being flexible and agile.

There are many of us who at any given moment could be doing forensic analysis and reconciliations of expense and invoicing data, preparing client data presentations, writing annual reports, taking bids from telecom, office equipment, or real estate vendors, or planning international special events.

These hats, however, are not rotated as a result of a lack of mastery but rather because the individual has the agility and versatility to fill gaps across the organizational structure. They can, in short, put those fires out that pop up all over an organization.

Not every company has the capacity, budget, or need to have a full-time communications or purchasing department. Many companies outsource the bulk of their human resource needs but still require someone in the office to field all those inevitable questions that pop up that don’t necessarily merit submitting an inquiry or calling the hotline.

From a company’s standpoint having a “utility player” can be vital and for an individual seeking employment it is essential to demonstrate your ability to perform multiple tasks, simultaneously, under different timelines, across the organizational structure, collaborating with different stakeholders.

That’s about it for today. Have a productive rest of the week but most of all…

 

Be Well and Kind,
Jason

 

 

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Thoughts on being a parent

 

As my son continues to develop from a little baby into an actual kid, I’ve been thinking a lot about parenthood, my childhood, and my parents. I’ve also been thinking a lot about being a “working parent” and what that means as well as what it means to be “just” a parent.

I believe everyone, parent or not, should have the opportunity to explore their passions and ambitions.
I believe we should all have the opportunity to achieve our professional ambitions and I am a strong a proponent of women joining their male counterparts in the workforce. I celebrate women like Kathleen Kennedy who have reached the top of their chosen fields. I admire women like my friends Renee Main of Main Made Cakes and Cupcakes and Ashley Newman of Ashley Newman Photography who have built independent businesses while raising children and supporting their husbands.

I admire and endlessly thank my wife for her ability to support me in my seemingly endless ambitions while succeeding in her professional career. Her boundless perseverance has resulted in her becoming one of the most essential members of her organization and I couldn’t be more proud of everything she’s achieved in the incredibly challenging advertising and media business.

I fear, however, that in our collective goal of encouraging and ensuring women’s rights and opportunities to build their careers and establish their identities independent of their roles as mothers that perhaps we have diminished the sanctity and unique blessings of being “just a parent.”

Likewise, I think the “stay at home” movement has similarly painted working parents as somehow not as devoted to their children and families.

This is troubling to me.

My family’s “org” chart

My dad was a “working parent.” My mom was what has come to be known as a “stay at home mom.”

I suppose my dad would be the CEO. As I’ve grown and now have a child of my own my father has risen, in many ways, to the position of Chairman of the board of directors.

Growing up my mom’s titles included COO, CFO, and CAO and as I’ve grown, she too has risen to something along the lines of Executive Confidant or Special Advisor.

While one of them worked outside the home, the other worked inside it. My mom didn’t have a job that came with a W2 but it was no less essential to the success of our family than my father. While my father wasn’t home every second of the day, he was no less committed to us, their children.

They were two sides of the same coin.

A Day in the life of Dad

My father’s days were a blinding whirlwind of activity. As a successful professional broadcast journalist and media personality (and singer to boot!) his days were full of hosting and appearing on radio and television shows. There was a seemingly endless list of personal appearances, hours spent in recording studios doing voice-over work for commercials and tape-delay content. He was the Spanish Voice of the Houston Astros, Rockets, Oilers, and Texans. He broadcast World Cup soccer, indoor soccer, and even hockey. He hosted telethons, sat on political panels, and covered every major news event during his 40 year career…and is still going strong. Despite stretches that were as mesmerizing for his ability to maintain as they were brutal in their demands, he still coached my peewee baseball team, attended almost every single choir performance, basketball and football game. He was at every birthday. He was at the dinner table almost every single night.

When he got home after bedtime, he would poke his head into all our bedrooms to look at his children to make sure we were safe and to get one last look at us before going to sleep for an hour only to get up and do it all over again.

He was known among my friends as “the coolest” dad who talked to us and shared stories and jokes. He participated in our pick-up football/baseball/basketball games. He would even do the play-by-play while throwing or shooting the ball. It was awesome.

His professional activities did not preclude his presence and involvement in my life in any way shape or form. Quite the contrary…it was inspiring.

A Day in the life of Mom

Make no mistake. My mom’s days were just as packed. She would rise every day before my dad, no matter when she went to bed or when he needed to be up. She always wanted to make sure he had what he needed for his morning and then switched gears to do the same for us kids.

For most of my childhood there was only one car so sometimes they had to get creative with how they swapped turns with the car throughout their busy days to make sure everyone got where they needed to go and got picked up when they were done.

There are about 6-7 years between each of my siblings so there was never a time where mom was alone in the house. There was never a time where we were all in school. Thus, every minute of her day was spent with at least one child in her arms or tugging at her shirt.

Her days were a blur of chores and children, and “oh, you said I’d make 5 dozen cookies for your homeroom party TOMORROW?”

Being the CFO, she would pull these shoeboxes out (one for every account) and balance the checkbook by hand, pencil and paper – no calculator – can’t trust them and they take too long. Haha

Each dime was stretched into a dollar and she made sure that no matter how silly my obsession with any given fad, I always had the best school clothes, the nicest shoes, the coolest backpack, and trendiest supplies. Somehow she managed to take my father’s firmly middle class earnings and create a life for my siblings and I that seemed like we were the wealthiest people on earth.

As I grew older I understood a big part of the magic behind it all – they never got anything for themselves.

We kids came first.

Vacations? We all went or no one went. I remember my parents saying “why would we go anywhere without you kids?”

At no point did my mom’s lack of a career ever come up as curious or as disappointing.

Quite the contrary…I was and am grateful that I never came home to an empty house, that she was ALWAYS there.

It was inspiring…and still is.

Yet somehow, according to some, it seems like my mom’s life was somehow less than what it could have been. There are voices among us that say she “could have been so much more.” These voices say that somehow my mom, and millions of parents like her, “settled” for “just being a parent when she could have been out there striving for something “more” the way my dad did.

Likewise, many voices say my dad worked “too hard” and may not have given us kids as much as he should have.

My father will be the first one to say – all that he has achieved of any significance has nothing to do with being a singer or a media personality or a Hall of Fame broadcaster. His success lies in his children.

The same is just as true for my mother.

There’s no such thing as “just” a parent

I WISH I could be a “just” a mom the way mine was.

I ALSO wish I could just be a dad the way mine was.

It’s one of the defining dualities of my life.

Yes I want to advance my professional career in order to provide more for my family. I want to continue writing songs and developing Cathedral Records. I look forward to releasing an album after I graduate this spring. I look forward to all the possibilities the future holds for me in a professional and creative capacity. I am an ambitious man who likes to stay busy and challenge myself, just like my father.

BUT – I am my mother’s son too and the idea of being able to stay home to manage the operations side of things while being with my son every day feels like the unattainable dream. I would take that deal in a heartbeat.

Two of the most significant gifts I received from my parents are ambition and drive. My mother’s ambition and drive were no less than my father’s – they were just directed somewhere else – somewhere just as essential to the success of my family, to me, and ultimately to my son. My father’s professional drive and ambition were never for the sake of his own success. Rather they were a product of his commitment to his family. He never lost sight of that.

I would not be who I am without the BOTH of them working, striving, reaching, struggling, and sacrificing in pursuit of a singular goal – making sure their family was taken care of.

Fulfill the measure of your creation

A dear old friend of mine once used that phrase and I’ve stolen it…used it for years.

I’ll never tell anyone what they should do with their lives. Chase your dreams. Follow your heart. Do what you gotta do.

We should never begrudge someone who is trying to pursue their goals, so long as there is nobility in their intent and actions.

A good parent who has the opportunity and desire to stay home and devote the entirety of their lives to managing a household and raising the children is no less a success, and no less a role model, than a parent who leaves the home every morning to provide financial backing for that household.

Similarly, being a working professional does not inherently define us as not being as focused on our children and spouses as one who stays at home.

I may be a busy guy but I’m a father first, second, last, and always. I inhale every moment, embrace every opportunity, absorb every experience with my son, who seems to have found his favorite spot to be atop my feeble shoulders. Together, we go about our evenings doing chores, making dinner, cleaning house, and even playing guitar. We turn the mundane into our own little adventures….just my parents did with me.

 

 

We should all champion and celebrate the much-deserved and rightful rise of success for women who have chosen to pursue professional endeavors.

We should choose our words and measure our tone when we talk about those who decide to “just” be parents or those who decide to pursue goals outside the home.

We all have our paths as parents and as long as we walk that path with love and devotion for our children in our hearts, we’ll be ok…and our children will better for it…at least that’s the plan right?

After all, mother (and father) is the name for god on the lips and hearts of children.

Until next time…don’t forget to give your kids a hug today and every day!

(again, stealing a good line…thanks Dad)

 

Be Well and Kind,

Jason